Frequently Asked Questions
- Go to our shop
- Select a product category on the left.
- Select a product.
- If you have found a product that you like, choose the weight.
- Select add to cart.
- When you’re done adding products to your cart go to your cart here.
- Check the products in your cart and select proceed to checkout.
- Enter your information and shipping address.
- Select your preferred shipping method.
- Select your preferred payment method and continue to place order.
- Round up the payment and check your email for a confirmation email.
Your bank statement or the packaging will not contain any references to kratom.
We automatically send you a confirmation email. The email might have landed in your spam inbox. If you have not received this email at all, please contact us.
Yes, you can cancel your order before it is completed but why would you? We only sell high quality products and guarantee that our Kratom is the best out there.
Still want to cancel your order?
You can cancel your order by using the contact form. Do not forget to mention your order number.
Yes. You must be at least 18 years old to purchase our products.
Shipping Restrictions At this time, we are unable to ship Kratom products to Alabama; Arkansas; Indiana; Rhode Island; Vermont; Wisconsin; San Diego, CA; and Sarasota County, FL.
We offer FREE shipping!
The products are packaged discreetly. Only your address and the return address are on the package.
The payment methods we offer for our products are simple and safe. We offer the following payment methods:
Zelle is easy and reliable. It can be used from your own online banking app or website, and only requires an easy to register Zelle account.
See zellepay.com/how-it-works to learn about Zelle.
Pay easily, securely and anonymously with Bitcoin.
We are here to assist with your payment problems. Please contact us if you have any questions.
Send us a message
Use this contact form if you have any problems and need support, or if you just have a question.
PLEASE INCLUDE ORDER# FOR INQUIRIES ABOUT ORDERS.